Booking your first massage or facial can feel a little unknown. What do you wear? Do you talk? Will it hurt? These are the questions our guests ask us most, so here is a simple walk-through of your visit at Palm Massage Spa in Sandy.
The short version: you are in control the whole time. Tell us what you need, and we will take care of the rest.
Before your visit
Pick a treatment that fits your goal.
- Want to relax and unwind? Try a Swedish massage. It is gentle, smooth and a great first massage.
- Sore, tight or knotted muscles? Choose a deep tissue massage. It uses firmer pressure on problem areas.
- Want to feel pampered? Our Signature massage adds warm stones, aromatherapy and a warm eye mask.
- Want fresh, healthy skin? Book a facial. Our facials use Dermalogica products and can include Celluma LED light therapy.
- Not sure? Book Swedish massage or a Classic facial. You can always tell your therapist what you want more of.
Book online. Choose your service, time and length in a few taps. [Book your visit].
Before you come:
- Eat lightly. A very full stomach is not comfortable when you lie down.
- Wear comfortable clothes. You will undress in private for a massage or change into a robe for a facial.
- For a facial, skip heavy makeup if you can. We will cleanse your skin anyway.
- Tell us in advance if you are pregnant, have allergies or sensitive skin, or have any medical concerns.
When you arrive
You will find us at 729 E 9400 S in Sandy. We greet you, check you in and show you to a private, quiet room.
Your therapist or esthetician will ask a few simple questions before you begin:
- What would you like help with today?
- Are there any sore spots or areas to avoid?
- How do you like pressure: light, medium or firm?
- Any allergies or skin sensitivities?
There are no wrong answers. This is the moment to tell us what you need.
During your massage
- Privacy: your therapist steps out while you undress to your comfort level and get under the sheet. You are covered the whole time. Only the area being worked on is uncovered.
- Pressure: speak up at any time. “A little lighter” or “a little firmer” is helpful, and we never mind.
- Talking: totally up to you. Chat if you like, or stay quiet and let your mind rest.
- The feeling: most people feel warm, calm and heavy. Some even fall asleep. That is a good sign.
- Deep tissue note: some spots may feel tender when worked on. It should feel like a “good hurt,” never sharp. If it is too much, tell us.
During your facial
Facials follow a simple flow. Your esthetician will:
- Cleanse your skin and look at what it needs.
- Gently exfoliate to clear away dull, dry skin.
- Apply a mask or serums picked for your skin type, and add a light massage of the face, neck and shoulders.
- Finish with moisturizer, and add sun protection when it is daytime.
If you add LED light therapy, it is a comfortable, painless light treatment. There is no heat burn and no downtime.
Your skin may look a little pink for a short time afterward. That is normal and fades quickly.
After your visit
- Drink water. It feels good and helps you feel your best.
- Take it easy. Plan something calm for the rest of the day if you can.
- For massage: you may feel a little tired or slightly sore after deep tissue work. Rest, water and a warm shower help.
- For a facial: skip harsh scrubs and heavy makeup for the rest of the day, and wear sunscreen.
- Come back when you are ready. Many guests do best with a massage or facial about once a month, and some enjoy both. Ask about our [membership](link: Membership page) and [series packages](link: Discount series page) if you plan to come regularly.
Common questions
Do I have to get undressed?
Only to your comfort level. For a massage, you undress in private and stay covered by a sheet. Wear whatever you feel comfortable in.
Will it hurt?
A relaxing massage or facial should feel good. Deep tissue can feel intense in tight spots, but you decide the pressure.
Do I have to talk?
No. Talk as much or as little as you like.
What if I feel nervous?
That is very common. Tell your therapist it is your first time. We will explain each step as we go.
Is it safe if I am pregnant?
Tell us when you book. We offer prenatal massage for your comfort and safety. Check with your doctor first if you have any concerns.
How long should I book for my first visit?
For most first-timers, a 60 minute massage is a comfortable start. For a facial, a Classic facial gives a full experience.
What if I need to reschedule?
See our spa policies for booking changes.
Ready to try it?
Whether you want to melt away stress or give your skin a fresh glow, your first visit is simple and comfortable. We are here to help you feel good from the moment you walk in.
Book your first massage or facial
Palm Massage Spa, 729 E 9400 S, Sandy, UT 84094. Call (385) 567-6360.
